The Urban Group LLC, Las Vegas, Nevada

The PEOPLE Process is a great tool to help team members understand themselves and their teammates better and serves as an important vehicle to begin deep discussions in groups, including those with conflict and tension. My clients love it because it has been delightfully accurate and is a practical "take-away" that they can share with the significant people in their lives. I highly recommend it as the key tool for facilitators to use to assess personality types.

Ruth Urban M.S.
Certified Professional Facilitator
The Urban Group LLC
Las Vegas, Nevada

Insurance Company, San Francisco, California

The personality-type materials from The PEOPLE Process have been a huge hit in our company leadership program.  Our managers can identify their Myers-Briggs type within 6-7 minutes and they love it.  I would recommend purchasing this product for any organization that wants to enhance any team building, leadership or management training.

Michael J. Milbier, MBA
Training & Development Manager
Insurance Company, San Francisco, California

PKA Training & Development Ltd.

"PKA Training Ltd. is very pleased to endorse The PEOPLE Process®. This simple and practical tool is an integral component of much of our work and we have used it with unfailing success across a wide range of organisations, subject matters and participant profiles. We have found this product to be effective in training diplomats in negotiation and crisis management skills, retrenched fishermen in job seeking skills, managers in hi-tech organisations in career development, hospital emergency-room staff in managing conflict encounters, civil servants in time management skills, trainers in advanced facilitation skills, and entrepreneurs in new business start-ups. Without exception, participants have been able to relate easily to the use of the system, are amazed at the uncanny accuracy of the profiles, and have been able to apply The PEOPLE Process®. in their daily work. This product makes the theory of "Psychological Type" accessible to all and is an essential asset in our range of learning and development materials and methodologies."
David Kenny
PKA Training & Development Ltd.

Segue Consulting Group, LLC

This is very helpful information.  I am a bit embarrassed to admit that the solution is so simple (and yet, elegant).  I have to say that I agree with many who have told you that it is highly accurate--even more so, perhaps, than the actual assessment vehicles.  I am very impressed and even more pleased that "I found you".  I will get a lot of mileage out of this tool.

Mike Burroughs
Managing Principal
Segue Consulting Group, LLC
15009 Manchester Road, #265
St. Louis, MO  63011

UNLV, School of Social Work

Thank you so much for coming each semester and training our classes - the students find The PEOPLE Process® training to be a very practical approach to understanding and using psychological type theory.

Adrienne Ekas, LCSW
Field Associate, Instructor
University of Nevada, Las Vegas

Train & Retain, Inc.

I have used The PEOPLE Process® and loved it. What a great way to help a group first understand themselves and then the people that they work with, without a huge time investment or lengthy testing procedures. The exercises really help the participants see how the different aspects of their personalities affect how they complete certain tasks. It was a great way for them to learn to work together and provided an outstanding base for future training and growth, plus a chance to just have some fun together! I would recommend The PEOPLE Process® to anyone who is interested in helping individuals and groups get to know one another and work together as a team!

Diana Lucas
Train & Retain, Inc.
Las Vegas, Nevada

Aviation Insurance Services

The PEOPLE Process® has been very useful in bringing together various work groups in our organization. I have trained our customer support personnel, who work directly with customers and account executives, on using The PEOPLE Process® and it has helped them to better communicate and interrelate with the account executives. The outcome of the training is that they feel more unified and have created better, more efficient working relationships with their account executives. I have personally found that knowing the individual types of my customer support personnel has helped me to better train and communicate with them. I am able to structure trainings or meetings in a way that all of them will respond to.

Shellie K. Hulet
Asst. Vice President
Aviation Insurance Services
Las Vegas, Nevada

Raytheon Company

Following the merger of four multi-billion dollar aerospace companies, I was asked to lead a technology transition team chartered to integrate and develop the combined technologies. The PEOPLE Process® proved to be an invaluable tool for choosing and building the team comprised of scientists, engineers and physicists that are among the top in the world. Because the technical community often emphasizes the technical (hard stuff) over the people (soft stuff), The PEOPLE Process® provided a powerful, unique and practical way to get the team members to understand and complement their differences and strengths. Above all, it was key to developing strong personal and professional relationships and enabled effective communication among team members who had been arch rivals and competitors for many years prior to the merger.

Col. Jerry Tiahrt, Retired
U. S. Air Force
Director, Technology Integration
Raytheon Company

Communications Management Consultant

I have been working with a small, family-owned company that has a large number of employees with only a limited amount of formal education. The key issue I was addressing with about 1/3 of the company was communication. Within this company, I have conducted two 4-hour modules and the foundation in module one was The PEOPLE Process®. Everyone immediately understood. I had them interview each other with the profile sheets and you could see the light bulbs continue to go on! As a 'homework' assignment, I had them interview a colleague and be prepared to come back and report on the three major questions: "How were you alike?" "How were you different?" and "How can you improve your relationship?" With two exceptions, everyone came back with real 'aha's'.

This is a valuable tool they will continue to use. The benefits we listed were:

  • Makes me stop and think before I approach this person
  • Allows me to position my questions differently
  • I realize I have to get right to the point and not 'dilly dally'
  • I can tell why I made him crazy on the phone
  • I know not to ask him to talk in the full group
  • I know why we have so much trouble with implementation
  • I can tell why details are so important to him
  • I always thought she didn't like me
  • He's not rude, he just wants me to get to the point
  • I realize the value of being more patient with certain people
  • I can really use this with the customers
  • I can make better use of my time on the phone
  • I know why I get flustered with too many things at one time

All very important self-learning's as well as understanding how others want them to relate.

I look forward to using this instrument in the future. It truly beats any other instrument I have used over the years and I salute you and your team for putting together such a practical, effective tool.

Patricia Schwarber
Management Consultant


I have used The PEOPLE Process® for over twelve years in structuring my professional training programs. There is no better program to build leadership and teambuilding skills. In addition, I continually use the program in teacher and parent workshops in teaching them how to understand the children at home and in the classroom.

The packaged materials developed by The PEOPLE Process® staff are organized in a way to make it simple for both the trainer and the client. You are rapidly able to organize your specific training to meet the individual needs of those in your workshop.

In addition,your clients will find it is an enjoyable way to improve their communication skills.

Ed Herman
Area Director/San Gabriel

The Lakeland Group

I'm a consultant, working with teams who need help working together. Over the years, I have found that Myers-Briggs Type Indicator (MBTI) offers the richest insights of any other profiling model on the market. A majority of my clients have prior experience with MBTI, yet have not only forgotten their own profile, they have not utilized MBTI insights gained from their prior training. By introducing them to The PEOPLE Process® wheel, my clients are able to build on their MBTI insights in "digestible" bits, eliminating
their sense of overwhelming complexity and learning ways to actually apply
the concepts.

By using the circular wheel, conversations move from being "boxed in" by one's profile, to identifying ways one can "round out" one's personality by expanding into the other profile dimensions. With the backside of the wheel offering behavioral suggestions to improve interactions with others, the workshops shift from merely learning to actually applying the concepts.

I enjoy helping my clients recapture the excitement of self-awareness and appreciation of diversity offered by a simplified format that shifts the focus to generous and responsible action, guided by self-awareness and appreciation of others' needs.

Elizabeth McGrath
President - The Lakeland Group
Organization Improvement Consultant

United Way of Southern Nevada

“On behalf of our entire organization, I would like to thank you for sharing The PEOPLE Process® with the United Way Program Selection Volunteers. I feel the knowledge gained by everyone will help them work together as a highly efficient and cohesive team. As a result of the training, most of the teams have already accomplished half of their appointed duties and I am extremely pleased with the rate and degree of which the teams are moving ahead.”

Jane Jensen
Director of Community Initiatives


“Now that about five weeks have passed since the staff of our small business experienced The PEOPLE Process®, I would like to report that it has, indeed, made noticeable differences. Though our group was widely dissimilar in personality types, a sense of unity has been created, inter-personal working relationships have been strengthened and needed company goals have been fashioned by those who are needed to carry them to completion. These achievements can all be called ‘money-in-the-bank’.
Our staff members have taken the time to fill out the ‘profile sheets’, leading to much better meshing of business activities. I find that I can relate to those in charge more openly, more cheerfully and more productively. We have been helped to diversify and involve the business in new areas, and, yes, we all have been motivated.”

Bernard Burry

ProActive Leadership Consulting Group

“I’m having great success using The PEOPLE Process® tools as an integral part of my new Total Integrity Management program for business, educational, church and non profit organizations. The managers we work with learn how they can become a positive force for turning around the current ethics crisis. They are using the tools to apply the learning outcomes we promote in one of our core modules called “The 3R’s of Right Relationships.” By using The PEOPLE Process® tools, they are better able to Recognize, Respect and Respond to their peers, bosses, subordinates and customers in ways that build healthy relationships and speed interpersonal communication. Thank you for developing such a powerful set of tools!”

Millard N. MacAdam

The PEOPLE Process® 2620 Regatta Drive Suite 102 Las Vegas, NV 89128