The People Process: Understanding people is what it's all about.

Depth-Frequency Conflict Model

Factors like cultural background and family norms can have a significant impact on the way each of us feels about conflict.? In some cultures, there is very little direct disagreement and debate during meetings, while in others people tend to “get in one another’s face.”

Some people come from a background where parents and siblings rarely engaged in raw, emotional dialogue.? Others watched their parents argue passionately, and then make up with equal passion.

Which is better on a team?? It doesn’t matter.? The only thing that really matters is this:? Are people holding back their opinions?? Members of great teams do not.

To assist in identifying your own conflict tendencies, review the Depth Frequency Conflict Model below to better understand how you react to conflict.

Rare but Substantive Conflict

Frequent but Substantive Conflict

Rare and Shallow Conflict

Frequent and Shallow Conflict

Personally, I fall with the “Rare but Substantive Conflict” area.? I don’t like to deal with conflict but I will definitely address it and even go to the mat if the issue is something that is important to me and falls within my personal priorities of relationships and life.


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